In today’s world, we are all, as individuals, consumers of a huge number of goods and services. Most goods and services these days are of an adequate standard but there are always those who will ‘cut corners’ for an extra profit.
Consumers are offered protection under Thai Consumer Protection Laws but how many of them know what their rights are and how to go about enforcing those rights?
Consumer protection rights in general:
Consumer Protection Laws, as the name suggests, are designed to protect consumers in the event that they receive substandard or dangerous products or services. Many consumers are not aware of their rights in such situations and may not be aware of the extent to which they are protected.
How can we help:
A member of our law team specializing in Consumer protection Law can provide advice, represent clients in negotiating with the supplier of the substandard products and, if necessary, take legal action to obtain compensation, for you. Such cases will usually be taken at a civil court and include claims for compensation in cases involving disputes over substandard goods or services, injuries caused by unsafe goods or services but could also include claims of criminal behaviour on the part of the supplier where appropriate.
